Welcome to the Privacy Policy of Of Time. We highly value your privacy and are dedicated to safeguarding your personal data.
At Of Time, we are committed to respecting the privacy and ensuring the security of our users' personal data, including customers and individuals visiting our services. This Privacy Policy outlines the data collection process, how collected data is used, shared, and your rights to control this information. Throughout this policy, the terms "We," "Us," or "Our" refer to Of Time.
This Privacy Policy applies when you use our services, as described below, and is accompanied by our Terms of Service available on the respective page.
Before using our services or providing any personal data, we ask you to thoroughly review this Privacy Policy. Should you have any inquiries, feel free to contact us. By using our services, you agree to adhere to the practices outlined in this Privacy Policy. If you disagree, please refrain from accessing our services.
Our privacy policy aims to assist you in understanding the information we collect, how it's collected, shared, and used, empowering you to make informed decisions while using the services provided by Of Time. Your privacy is paramount to us, and we are committed to ensuring transparency in our information practices.
Categories of Personal Data We Collect:
Identification Data:
When you register for our service, Of Time, we collect essential identification details, including your name, email address, and encrypted password. If you choose to log in through a third-party service (e.g., Facebook), we securely store the identifier associated with that service. Additionally, upon your request, we may collect the email addresses of individuals you wish to share your projects with.
Communication Data:
When you reach out to our customer support team for assistance via email, chat, or phone, we collect and access your personal data.
User Content:
Throughout the process of uploading photos and creating projects, we collect various user-generated content, including photos, drawings, text, event dates, addresses, favorite themes, and project designs. We also collect metadata indicating the date your photos were taken.
Demographic Data:
Optional surveys may be used to collect demographic information such as age and income ranges. Additionally, through the events you create, we may collect your birthdate.
Internet Activity Data:
We record the date you created your account, login dates, and logout dates or session expirations. When you visit our site, we collect your IP address and information about your web browser for an optimized experience. Third-party services (e.g., Google Analytics) may also collect IP addresses and details of your interactions with our services.
Location Data:
A rough estimate of your location is derived based on your IP address. When using the app, we may collect your location (with your authorization through your mobile OS) and information about your device and app interactions.
Financial Data:
For order processing, we collect credit card information, billing and shipping addresses, shipping speed preferences, and item quantities. Notably, complete credit card data is not stored by Of Time but is securely stored by a payment service provider under contract with us, adhering to PCI DSS standards.
Transaction Data:
We maintain records of transactions made, including details of purchased products.
Customer Feedback:
Feedback from customers is collected through various channels, including email, chat, web forms, and physical mail.
How We Utilize Information:
Our main objective in gathering your information is to provide you with a personalized, relevant, and positive experience while using Of Time's services. We aim to generate custom photo projects for you based on the content you provide.
Downloading User Photos for Printing:
To facilitate the printing of customized booklets created by users, we download the photos provided by users onto our servers. This enables us to efficiently process and fulfill print orders according to the layout and content designed by the user. We assure you that downloaded photos are exclusively used for producing printed materials as per your design, prioritizing the security and privacy of your data.
User Style Learning for AI Enhancement:
Additionally, we may analyze and learn from the layout styles provided by users within the Services. This information is used to train and enhance our AI model, improving automatic layout functionalities for users in the future. This process contributes to the continual refinement of our services, aiming to provide users with a more tailored and efficient experience. We assure you that this usage is solely for enhancing our AI capabilities and providing you with better service, with privacy and data security remaining our utmost priority.
Account Management and Transaction Processing:
We use the information you provide to manage your account, process transactions, and enable the features of our services.
Personalized Recommendations and Marketing:
We may analyze the data provided to offer personalized product recommendations and may engage third parties for these recommendations. This includes contacting you with promotions, updates, or other relevant activities. Participation in sponsored activities or programs may require sharing certain personal information to improve our services and develop new products.
Content Display for Promotional Purposes:
Selected user-generated content may be displayed for promotional purposes on third-party social networks or through various channels. Permission will be sought before displaying such content.
Analytics and Service Improvement:
We employ analytics software to collect data on user interactions, helping us understand which features are most useful and identify areas for improvement. We also use third-party services (e.g., Google Analytics) to personalize experiences, deliver advertisements, and track exposure to online advertisements.
Contracting with Third Parties:
We may contract with unaffiliated third parties for services such as printing, shipping, software features, and customer communications. Your personally identifiable information is shared with them solely for service provision.
How We Use Your Personal Data:
Minors' Privacy:
Our app is designed for a general audience, and we recognize the significance of safeguarding the privacy of minors. We do not knowingly collect or request personal information from individuals under the age of 18. If you are under 18, please refrain from attempting to register or share any personal information with us. If we discover that we have obtained personal information from a minor under the age of 18, we will promptly delete that information. If you believe that a minor under the age of 18 has provided us with personal information, please contact us immediately, and we will take necessary steps to remove such information.
Parental Consent:
In certain instances, where mandated by law, we may necessitate parental consent before permitting a minor under a certain age to access specific features of our app. We encourage parents and guardians to actively monitor the online activities of their minors and to engage in and oversee their interactive engagements.
Information Collected from Minors:
If we become aware that a user is a minor and has provided personal information without verifiable parental consent, we will take measures to eliminate such information. We encourage parents or guardians to reach out to us if they believe that we may have collected information from a minor without proper consent.
Contractual Fulfillment:
Enabling the creation and editing of custom photo projects. Processing payments, manufacturing, and shipping ordered products. Sending invitations and detecting issues before manufacturing orders.
Legitimate Business Interests:
Understanding user behavior and improving services. Measuring and enhancing marketing campaigns. Personalizing communication, approximate location selection, and displaying localized experiences. Communicating updates, surveys, and order-related information. Enhancing security, troubleshooting, and legal compliance. Displaying thumbnails, customizing offers, and sending personalized marketing communications with consent. These practices aim to provide you with a seamless and enriched experience while respecting your privacy preferences.
Sharing and Disclosure of Your Personal Data:
We prioritize the protection of your personal data and do not engage in the sale of such information. Under specific circumstances, we may share the categories of personal data mentioned above with the following third-party categories, without providing additional notice to you, unless compelled by law, as outlined below:
Service Providers:
We collaborate with service providers to execute various tasks on our behalf. These tasks include hosting the Service at a co-location facility, sending email updates, processing payments, printing ordered projects, and delivering search results, personalized advertising, or links. Our service providers may access your personal data for a limited duration to fulfill these activities. When third parties are involved in processing personal data, we enforce reasonable contractual and technical safeguards to restrict data usage to Of Time-specified purposes and apply protections equivalent to those safeguarding your personal data. For instance, when you place an order for a printed project through the Service, your billing information is shared with a third-party credit card processor, and your shipping details are provided to a third-party printer for production and delivery. If you choose to save your credit card information, it will be securely stored by the third-party credit card processor for future purchases associated with the Service.
Marketing:
We share data with third parties for advertising, retargeting, and analytics on behalf of Of Time. Your address or email address is never rented, traded, or shared with other companies for their marketing purposes without your explicit consent.
Legally Required:
We may disclose user information in response to lawful requests, including subpoenas, law enforcement investigations, court orders, or compliance with applicable laws. Information may also be released to safeguard our rights, property, or interests, or those of our customers or third parties, or to prevent illegal activities or violations of the Of Time Terms of Service. This may involve sharing information with other companies, lawyers, agents, or government agencies.
Business Transfers:
In the event of a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of assets, or transition of service to another provider (collectively a “Transaction”), your personal data and other information may be shared during the due diligence process with involved parties and subsequently transferred to a successor or affiliate post-Transaction.
Links:
While the Service may include links to websites not operated or controlled by Of Time, we disclaim responsibility for the privacy practices of such sites. Users are advised to review the privacy statements of each website collecting personally identifiable information when leaving the Service. This Privacy Policy exclusively pertains to information collected via the Service.
Retention Period:
We commit to retaining your Personal Information for the duration necessary to fulfill the outlined purposes in this Privacy Policy, unless a more extended retention period is mandated or permitted by applicable law. Upon your account closure request, we will proceed to close your account and delete specific personal information within 45 days.
Our data retention practices align with the consideration of various factors, including the volume, nature, and sensitivity of personal data, potential risks associated with unauthorized use or disclosure, the intended processing purposes, the feasibility of achieving those purposes through alternative means, and adherence to legal requirements.
In accordance with legal obligations, we are mandated to retain basic customer information (including Identification, Financial, and Transaction Data) for six years post the cessation of customer engagement for tax-related purposes.
For your convenience, the option to revisit and reorder products or utilize previously uploaded content for new products ("Product Data") remains open. Should you wish to facilitate the repeat order process, you have the ability to delete any retained Product Data. Please note that we do not employ or retain location data embedded in the metadata of images uploaded through the Services.
Data Security Measures:
To reinforce the security and confidentiality of your information, we have implemented stringent data security measures. All data is stored on servers behind a firewall, which are physically and electronically protected.
It is crucial to note that, despite our comprehensive security measures, no system can guarantee absolute security. We continuously assess and enhance our security protocols to adapt to emerging threats and uphold the highest standards of data protection. By engaging with our services, you acknowledge and accept the inherent risks, and we appreciate your understanding as we diligently work to safeguard your data.
Third-Party Links:
Our services may include links to third-party websites or applications. These external sites operate independently, and we do not have control over their content or privacy practices. We recommend reviewing the privacy policies of these third-party sites before providing any personal information, as we disclaim responsibility for their practices.
Updates to Our Privacy Policy:
Our Privacy Policy is subject to periodic updates to reflect changes in our information practices or legal requirements. Users will be notified of any substantial changes, and the updated policy will be effective upon posting. We encourage regular review of our Privacy Policy to stay informed about how we collect, use, and protect your information. Your continued use of our services after the posting of updates constitutes acceptance of the revised Privacy Policy.
Back